Junior IT Help Desk Support – UAE

Key Responsibilities:

• Troubleshoot and resolve network and system issues efficiently.
• Install, configure, and maintain IT hardware and software solutions.
• Set up new users, manage passwords, and enforce security protocols.
• Provide clear and effective technical support to employees.
• Continuously learn and adapt to new IT systems and technologies.

Qualifications & Preferred Skills:

• Bachelor’s degree in IT, Computer Science, or related field is preferred.
• Minimum 1 year of experience in a similar IT support role is advantageous.
• Knowledge of Microsoft 365 Administration and Active Directory is a plus.
• Strong general computer skills and problem-solving abilities.
• Motivated, eager to learn, and ready to contribute to a dynamic IT team.