Service Advisor – Abu Dhabi, UAE | Autofix Automobile

Company Overview:

Autofix Automobile is a well-established multi-brand automotive service center in Abu Dhabi, delivering reliable maintenance and repair solutions for a wide range of vehicle brands. The company is committed to quality, trust, and excellence in every service performed.

Job Description:

The Service Advisor will act as the primary link between customers and the workshop. This role involves professional customer handling, technical consultation, and coordinating with technicians to ensure high-quality automotive service delivery in Abu Dhabi.

🔹 Key Responsibilities:

• Welcome customers professionally and understand their specific vehicle service requirements.
• Prepare detailed job cards, service quotations, and accurate repair estimates.
• Act as the central point of contact between customers and workshop technicians.
• Monitor vehicle progress and provide timely updates to customers regarding their repairs.
• Ensure all vehicles are delivered on schedule while maintaining strict service standards.
• Build and maintain strong customer relationships to ensure repeat business and satisfaction.

🔹 Requirements:

• Minimum of 2 years of experience within the UAE as a Service Advisor.
• Strong technical understanding of automotive servicing, diagnostics, and repair procedures.
• Excellent communication, coordination, and customer handling skills.
• Ability to work efficiently in a fast-paced, high-volume workshop environment.
• Relevant qualification such as a Bachelor’s Degree or technical Diploma.

What We Offer:

• Professional and supportive workplace culture in a growing Management environment.
• Competitive salary and comprehensive benefits package.
• Clear opportunities for career growth and long-term professional development.