Front Desk Receptionist Jobs in Dubai | Healthcare Clinic

Company Overview:

A newly established, state-of-the-art pediatric dental clinic located in Jumeirah, Dubai, dedicated to providing high-quality, specialized oral healthcare and patient-centered services for children and families across the UAE.

Job Description:

The Front Desk Receptionist will welcome patients and families, manage clinic appointments and records, handle phone and WhatsApp inquiries, perform dental insurance verification and pre-approvals, and ensure smooth front office operations in Jumeirah, Dubai.

🔹 Key Responsibilities:

• Welcome patients and families with a professional and friendly approach.
• Manage appointments, patient records, and daily front desk operations.
• Handle telephone calls, WhatsApp enquiries, and patient communications.
• Coordinate insurance verification, claims, and pre-approvals.
• Liaise with insurance providers regarding patient coverage and approvals.
• Maintain accurate patient information and clinic documentation.
• Support the smooth day-to-day operations of the clinic.
• Deliver exceptional customer service while maintaining confidentiality.

🔹 Requirements:

• Previous front desk experience in a dental or medical clinic is required.
• Mandatory experience in medical/dental insurance coordination, approvals, and claims.
• Friendly, patient-focused approach with comfort in working with children and families.
• Fluent in English; Arabic language proficiency is a strong advantage.
• Proficiency in clinic management software; UAE clinical experience is preferred.

What We Offer:

• Front desk leadership role within a modern pediatric dental facility in Jumeirah.
• Warm, family-friendly, and professional clinical work environment.
• Competitive monthly compensation package to be discussed during the interview process.