Medical Receptionist – Dubai, UAE | PrimeMed Medical Solutions

Company Overview:

PrimeMed Medical Solutions is a leading healthcare service provider in Dubai, dedicated to offering high-quality clinical care, medical consulting, and comprehensive patient management across the UAE healthcare sector.

Job Description:

The Medical Receptionist will manage front-desk operations, handle patient check-ins, oversee appointment scheduling, verify health insurance coverage, and coordinate with clinical management and nursing staff.

🔹 Key Responsibilities:

• Welcome patients and visitors professionally while guiding them through check-in and check-out procedures.
• Schedule, confirm, and manage patient appointments using clinic management software.
• Handle incoming phone calls, email inquiries, and WhatsApp communications in a timely manner.
• Register new patients, update medical records, and verify health insurance eligibility and approvals.
• Manage front-desk billing, process patient payments, and perform daily cash reconciliation.
• Maintain complete patient record confidentiality in accordance with medical data privacy standards.
• Coordinate efficiently with attending doctors, nurses, and administrative staff to ensure smooth patient flow.

🔹 Requirements:

• High School Diploma or Bachelor’s Degree.
• Minimum 2 years of receptionist experience, preferably within a clinic, hospital, or healthcare facility in the UAE.
• Fluency in English and Tagalog/Filipino is required.
• Familiarity with medical management software systems and UAE health insurance approval processes is a strong plus.
• Exceptional customer service, interpersonal, and admin coordination capabilities.
• Professional appearance, strong punctuality, and flexibility to work in shift rotations.

What We Offer:

• Stable full-time healthcare administration role within a reputable medical facility in Dubai.
• Supportive and patient-centered professional workplace environment.
• Competitive monthly compensation package with medical benefits in the UAE.