Branch Supervisor – Dubai, UAE | Al Razouki Exchange

Company Overview:

Al Razouki Exchange is a trusted financial services provider in the UAE, specializing in secure money transfers, currency exchange, and professional banking operations.

Job Description:

The Branch Supervisor will oversee daily branch activities, supervise operational staff, ensure compliance with banking regulations, and maintain high standards of service.

Key Responsibilities:

🔹 Key Responsibilities:
• Supervise daily branch operations to ensure smooth and efficient workflow.
• Monitor cash handling activities and maintain operational accuracy.
• Ensure compliance with AML, KYC, and internal operational procedures.
• Lead, support, and supervise branch staff to achieve performance targets.
• Deliver exceptional customer service and resolve operational issues promptly.

Requirements:

🔹 Requirements:
• 3–5 years of UAE experience as a Cashier or Teller.
• Minimum 2 years of experience in a senior branch operations role within a bank or exchange house.
• Strong knowledge of cash handling, branch operations, AML, and KYC requirements.
• Proven experience in team supervision and customer service.
• Mandatory UAE banking or exchange house experience.

What We Offer:

• Attractive salary package within a leading financial institution.
• Professional growth and leadership opportunities in Dubai.
• Supportive and dynamic team environment.