PRO Assistant – Dubai, UAE | Prime FM

Company Overview:

Prime FM is a leading facilities management service provider based in Dubai, delivering comprehensive building maintenance, operational support, and corporate management solutions across the United Arab Emirates.

Job Description:

The PRO Assistant will manage visa processing, handle Emirates ID applications, liaise with UAE immigration and labor authorities, track document renewals, and provide comprehensive government relations support in Dubai, UAE.

🔹 Key Responsibilities:

• Manage complete visa processes, including new applications, renewals, cancellations, and amendments.
• Handle Emirates ID applications, renewals, and cancellation procedures.
• Coordinate medical tests for new and renewed visas.
• Track visa, Emirates ID, and medical expiry dates to ensure timely renewals.
• Liaise with government authorities including ICP, GDRFA, Amer, and MOHRE for PRO-related matters.
• Prepare, review, and submit required documents accurately and on time.
• Maintain records, reports, and trackers related to visas, Emirates IDs, and medicals.
• Ensure compliance with UAE labor laws and immigration regulations.
• Support additional PRO and administrative tasks as required.

🔹 Requirements:

• Minimum 1–2 years of experience as a PRO Assistant in the UAE.
• Strong knowledge of UAE visa, Emirates ID, and medical procedures.
• Proficiency in MS Excel (including formulas, VLOOKUP, and pivot tables) and MS PowerPoint.
• Arabic typing ability is required.
• Minimum High School Diploma; Bachelor’s Degree is a plus.
• Familiarity with MOHRE, ICP, GDRFA, and Amer government portals.

What We Offer:

• Competitive salary package.
• Career growth opportunities within a growing FM company.
• Professional and supportive work environment.