Receptionist – Dubai, UAE | Healthcare Facility

🔹 Key Responsibilities:

• Patient Advocacy: Act as the first point of contact, providing a warm and professional welcome to patients, families, and guests.
• Flow Management: Coordinate front desk activities, including managing inquiry volumes, greetings, and precision appointment scheduling.
• Compassionate Communication: Communicate clearly and empathetically with patients, ensuring they feel supported throughout their visit.
• Team Synergy: Collaborate with medical and nursing staff to ensure efficient service delivery and minimal patient waiting times.
• Records & Compliance: Handle patient documentation and routine correspondence while adhering strictly to healthcare data privacy and confidentiality laws.
• Environment Control: Maintain a highly organized, professional, and sterile waiting area to enhance the overall patient experience.

🔹 Requirements:

• Experience: Prior experience in a receptionist or front-office role; experience within a healthcare setting is highly preferred.
• Status: Must hold a valid UAE Resident Visa (Mandatory Requirement).
• Education: Bachelor’s degree or Diploma holder in a relevant administrative or customer service field.
• Attributes: Calm, professional appearance with a strong service-oriented attitude and the ability to multitask under pressure.
• Communication: Exceptional interpersonal skills with a high degree of empathy and active listening abilities.
• Compliance Awareness: Understanding of healthcare regulations and patient data protection standards (e.g., DHA/DOH protocols).

What We Offer:

• Professional Environment: Work within a supportive and structured medical facility in Dubai.
• Career Stability: A long-term, full-time position with opportunities for growth within healthcare administration.
• Meaningful Impact: Contribute directly to the well-being and positive experience of patients in our community.