Receptionist – Dubai, UAE | Orange Wheels

Company Overview:

Orange Wheels is a flagship flagship indoor educational play and entertainment destination in the UAE, dedicated to providing interactive play, learning, creative activities, and family-friendly experiences in a safe environment.

Job Description:

The Receptionist will manage front desk operations, greet visitors, process entry and service bookings using POS systems, promote packages through upselling techniques, and maintain a professional entrance area at Orange Wheels in Dubai.

🔹 Key Responsibilities:

• Welcome visitors and provide exceptional customer service at the reception desk.
• Handle customer inquiries, bookings, and daily front desk operations.
• Process transactions using POS systems accurately and efficiently.
• Promote services, memberships, and packages through upselling and cross-selling techniques.
• Maintain a clean, organized, and professional reception area.
• Coordinate with internal teams to ensure a seamless customer experience.

🔹 Requirements:

• Bachelor’s Degree, Diploma, or Certificate in Hospitality, Business Administration, or Customer Service.
• 1 to 3 years of front desk or customer-facing experience in leisure, edutainment, hospitality, or retail.
• Proficiency with POS operating systems, cash handling, and point-of-sale register functions.
• Demonstrated ability to upsell memberships, party packages, and promotional offers.
• Excellent communication skills, welcoming demeanor, and ability to handle family-focused environments.

What We Offer:

• Full-time front desk customer service role with a popular family edutainment brand in Dubai.
• Vibrant, creative, and customer-centered workplace culture.
• Competitive monthly compensation package to be discussed during the interview process.