Value Added Service Supervisor | Abu Dhabi, UAE | Al Masaood Automobiles

🔹 Key Responsibilities:

• Operational Oversight: Manage daily VAS workshop activities (Polishing, Tinting, Ceramic Coating) to ensure maximum efficiency and quality.
• KPI Management: Drive and monitor key performance indicators including Sold Hours, Productivity, Efficiency, and Net Promoter Score (NPS).
• Sales Penetration: Collaborate with sales and service departments to increase the uptake of VAS packages among new and existing vehicle owners.
• Team Leadership: Supervise, coach, and monitor technician performance, ensuring strict adherence to 5S workshop standards.
• Resource Planning: Coordinate with Procurement to maintain inventory levels and identify new VAS products to expand the business portfolio.
• Technical Development: Identify skill gaps and nominate technicians for specialized training programs to enhance operational capacity.

🔹 Requirements:

• Experience: 8 to 10 years of relevant experience in an automotive workshop or specialized VAS environment.
• Technical Literacy: Proficiency in Dealer Management Systems (DMS) such as Autoline and standard MS Office applications.
• Education: Vocational training or relevant educational qualification in Automotive Engineering or Business Management.
• Leadership: Proven ability to lead and motivate culturally diverse technical teams in a high-pressure environment.
• Process Knowledge: Strong understanding of 5S lean workshop methodologies and automotive quality control processes.
• Mindset: Result-oriented with excellent communication and organizational skills.

What We Offer:

• Premium Brand Exposure: Work with Al Masaood Automobiles, a leading distributor representing global automotive brands in the UAE.
• Strategic Impact: A role where your operational decisions directly influence the growth of the Value Added Services business.
• Collaborative Culture: Join a performance-driven environment that values innovation and career skill enhancement.
• Compensation: Competitive monthly salary of AED 4,000 to 5,000, tailored to your 8-10 years of automotive leadership expertise.