IT Support Engineer – Dubai, UAE | Infotree IT

Key Responsibilities:

• Install, configure, and maintain software, hardware, and IT systems.
• Provide troubleshooting and technical support for users both onsite and remotely.
• Manage IT assets across office locations and project sites.
• Create Active Directory accounts, join machines to the domain, and perform routine software deployments.
• Support Windows OS, Microsoft Office suites, antivirus tools, and ERP applications.
• Install and activate engineering/design applications such as AutoCAD, Revit, and Photoshop.
• Perform structured cabling tasks (CAT6), including crimping and cable testing.
• Carry out basic network tasks involving switches, hubs, and firewalls.
• Coordinate with third-party vendors for ELV systems (Wi-Fi, CCTV, access control).

Requirements:

• Practical experience in IT support or helpdesk roles.
• Strong troubleshooting ability and clear communication skills.
• Comfortable working in both office environments and on project sites.
• UAE driving license is an advantage.