Patient Administrator / Receptionist – UAE | Dr. Helena Taylor Clinic

🔹 Key Responsibilities:

• Patient Relations: Provide exceptional customer service and a welcoming, empathetic environment for all patients.
• Appointment Management: Efficiently manage scheduling and coordination for multiple medical practitioners.
• Communication: Handle professional inquiries in person and via phone, ensuring patient confidentiality at all times.
• Clinic Operations: Support day-to-day administrative tasks including accurate filing, data entry, and record maintenance.
• System Management: Utilize HIS (Hospital Information Systems) and MS Office to maintain precise patient records.
• Team Collaboration: Work within a multidisciplinary team to ensure seamless patient flow and clinic efficiency.

🔹 Requirements:

• Education: Bachelor’s degree is mandatory.
• Experience: Minimum 3 years in a similar role within a clinic or medical center.
• Language: Excellent command of written and spoken English (Arabic is a significant advantage).
• Technical Skills: Proficient in HIS software, Microsoft Word, Excel, and high-speed accurate typing.
• Soft Skills: Strong multitasking abilities with a calm demeanor in a fast-paced medical environment.
• Detail-Oriented: Exceptional accuracy in managing sensitive patient information and medical records.