Medical Centre Receptionist – Al Ain, UAE

🔹 Key Responsibilities:

• Front-Desk Operations: Manage the patient reception area, providing a welcoming and supportive first point of contact.
• Patient Scheduling: Efficiently handle appointment bookings, cancellations, and reschedules via phone and in-person.
• Patient Handling: Assist patients with registration forms, insurance documentation, and general clinic inquiries.
• Call Management: Answer and direct incoming calls professionally while addressing patient needs or directing them to the appropriate department.
• Administrative Support: Maintain accurate patient files and ensure the front office remains organized and efficient.

🔹 Requirements:

• Background: Prior experience as a receptionist in a medical centre or clinic is a strong advantage.
• Visa Status: Candidates holding their own valid visa (Residence/Husband/Father) are preferred.
• Communication: Strong verbal and written communication skills for professional patient interaction.
• Interpersonal Skills: Exceptional patient-handling abilities with a focus on empathy and professionalism.
• Task Management: Proven ability to multitask and manage administrative tasks under the pressure of a busy clinic.