Service Advisor – Car Showroom – United Arab Emirates | Afaq Management

Company Overview:

Afaq Management is a leading corporate organization in the UAE, dedicated to delivering excellence in automotive showroom operations, client relations, and Sales & Marketing services.

Job Description:

The Service Advisor will act as the primary connection between customers and the workshop team, ensuring smooth vehicle service experiences, coordinating repairs, and maintaining high customer satisfaction levels across the United Arab Emirates.

🔹 Key Responsibilities:

• Welcome customers and understand their vehicle service requirements.
• Prepare quotations and service estimates for customers.
• Coordinate with technicians and monitor vehicle service progress.
• Explain repair requirements, costs, and recommendations clearly.
• Handle customer inquiries, concerns, and complaints professionally.
• Follow up with customers to ensure satisfaction after service completion.
• Promote additional services and support achievement of service targets.

🔹 Requirements:

• Previous experience as an automotive Service Advisor is preferred.
• Good knowledge of vehicle servicing and maintenance.
• Excellent communication and customer-handling skills.
• Strong sales and follow-up abilities.
• UAE driving license is an advantage.

What We Offer:

• Competitive monthly salary package ranging from AED 5,000 to 6,000.
• Exciting career growth opportunities within the UAE automotive industry.
• Dynamic Sales & Marketing work environment.