Hostess (Guest Relations & Front-of-House Coordination)
Company Overview:
Cinema City is a professional and performance-driven leader in the Abu Dhabi hospitality and entertainment landscape, dedicated to delivering high-quality guest solutions and operational excellence. We operate with an “educational family” philosophy, where technical management and professional service mastery are shared to ensure organizational success. At Cinema City, we believe that a warm welcome and disciplined guest coordination are the cornerstones of brand stability. Join our professional hospitality team in Abu Dhabi and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our premium service portfolios.
Job Description:
We are seeking a professional and customer-focused Hostess to join our team in Abu Dhabi. This role is fundamental to our service framework, requiring a professional who can serve as the first point of contact for guests and manage seating arrangements for management and operational review. You will be responsible for managing guest flow, coordinating reservations, and maintaining a friendly atmosphere. We are looking for an individual with a strong foundation in Guest Relations and a customer-first attitude. This is a brilliant opportunity to advance your education and hospitality career within a dynamic and fast-paced environment.
🔹 Key Responsibilities:
- Greet guests warmly upon arrival and assist them with professional seating arrangements in Abu Dhabi.
- Manage reservations and walk-in guest flow to meet management efficiency standards.
- Liaise with the Human Resources and service staff regarding smooth operations and guest feedback.
- Provide guests with accurate information about cinema offerings and maintain an organized reception area.
- Utilize digital Information Technology and booking systems for efficient guest data management and reporting.
🔹 Requirements:
- High School Diploma or a relevant academic discipline; hospitality training is a plus.
- Prior professional experience in hospitality or customer service is mandatory.
- Strong background in management of guest flow, reservations, and front-of-house presentation.
- Professional background in education or training regarding interpersonal communication and well-groomed presentation.
- Excellent communication skills in English; additional languages are considered an advantage.
- Mandatory immediate availability to join our professional team in the UAE.
What We Offer:
- Monthly salary package ranging from AED 4,000 to 5,000.
- A stable and professional role within a reputable Hospitality brand in Abu Dhabi.
- Direct involvement in the management of essential guest service and operational initiatives.
- Opportunities for professional growth and career development in a high-energy environment.