Desktop Support / End User Support Engineer

HCPL Global

Information Technology, Technical Support, and End-User Services

Dubai, UAE

Posted on November 23, 2025

Job Description / Role

Job Type: Full Time

Industry: Information Technology / Technical Support / End-User Support

Experience: 4+ Years

Qualification: Estimated Qualification like Diploma/Degree/Certificate in IT, Computer Science, or related field

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: HCPL Global

About the Role:

HCPL Global is seeking a dedicated Desktop Support / End User Support Engineer to join their team in Dubai. This role requires a professional with 4+ years of hands-on technical expertise to independently manage user systems, troubleshoot issues efficiently, and maintain smooth IT operations across various platforms.

Key Skills & Responsibilities:

Provide comprehensive on-site IT and desktop support for hardware, software, and network-related matters.
Skilled in Desktop Support operations, Asset Management, and patching activities.
Good working knowledge of basic networking, including L1/L2 troubleshooting.
Experience managing O365 tasks such as user creation, mailbox configuration, and license allocation.
Responsible for IT asset tracking, documentation, and inventory maintenance.

Additional Requirement:

Valid UAE Driver’s License (mandatory).

What We Offer:

Competitive salary: AED 5,000 to 10,000.
A full-time Information Technology role in Dubai.