Workspace IT Support Executive – Sharjah, UAE | Leira Consulting

About the Role:

Provide end-to-end technical support for internal users in Sharjah, focusing on maintaining systems, networks, and IT infrastructure to ensure smooth digital operations across the organization.

Job Responsibilities:

• Manage daily IT support tickets and resolve technical issues.
• Install and configure systems, networks, printers, and scanners.
• Administer LAN and WAN networking and troubleshoot connectivity issues.
• Manage Office 365 and G-Suite accounts, and administer Zoho products, Jamf, Sophos XDR, and Genesys.
• Troubleshoot Windows, macOS, security, and printer-related issues.
• Implement Azure Active Directory and manage NTFS permissions.
• Administer Cisco telephony systems, switches, and FortiGate firewall.
• Install and maintain VMWare virtual machines.
• Train employees on IT systems and assist with internal/external audits.

Key Requirements:

• 2 to 4 years of experience in IT support or a similar role.
• Bachelor’s degree in Computer Science, Cybersecurity, or a related IT field.
• Strong troubleshooting and analytical skills.
• Experience with networking, Office 365, G-Suite, and ITIL practices.
• Hands-on knowledge of hardware and software installation and configuration.

What We Offer:

• Opportunity to work in a modern IT environment with exposure to enterprise systems.
• Career growth with hands-on experience across multi-platform IT operations.