Billing Specialist II – NRG – REMOTE (United States)

Company Overview:

NRG Energy is a Fortune 500 integrated power company and leading retail energy provider across North America, delivering smart energy solutions to millions of customers.

Job Description:

The Billing Specialist II will investigate billing exceptions, audit retail utility invoices, execute internal financial controls, and resolve complex customer account inquiries.

🔹 Key Responsibilities:

• Review daily billing exceptions identified through reports, internal communications, and customer inquiries.
• Investigate and resolve customer billing issues accurately and within required timelines.
• Execute key operational controls in accordance with compliance and risk management procedures.
• Identify opportunities to improve billing processes, efficiency, and accuracy.
• Audit invoice details to ensure accurate customer billing and revenue recognition.

🔹 Requirements:

• Bachelor’s Degree in Finance, Accounting, Business, or 1 to 2 years of relevant experience.
• Strong analytical, mathematical, and organizational skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent verbal and written communication abilities.
• Energy industry experience is preferred.
• Eligible to work remotely from Pennsylvania, Texas, or Oklahoma.

What The Role Offers:

• Remote work flexibility with a Fortune 500 energy sector leader.
• Comprehensive training and clear paths for professional career development.
• Competitive salary range of $45,000 to $60,000 per year with corporate benefits.