Senior Medical Practice Assistant (Scheduling) – VNS Health – New York, US (REMOTE)

Company Overview:

VNS Health is one of the largest non-profit home healthcare and clinical care organizations in the United States, servicing patients across New York State.

Job Description:

The Senior Medical Practice Assistant will coordinate home care clinician schedules, register patients in EMR systems, verify insurance eligibility, and manage medical appointment logistics.

🔹 Key Responsibilities:

• Provide scheduling and administrative support to clinicians, patients, and healthcare managers.
• Coordinate clinician daily schedules based on geographic areas, visit types, and urgent care needs.
• Register new patients in EMR platforms, verifying demographics and health plan eligibility.
• Schedule, confirm, reschedule, and manage home visit and virtual telehealth appointments.
• Conduct member outreach calls and maintain accurate documentation of clinical interactions.

🔹 Requirements:

• High School Diploma required; Bachelor’s Degree is preferred.
• Minimum 2 years of experience in a medical practice, EMR scheduling, or healthcare customer service.
• Intermediate proficiency in EMR systems and MS Office applications.
• Strong healthcare communication, problem-solving, and patient empathy skills.

What The Role Offers:

• Full-time remote administrative role supporting New York healthcare delivery.
• Hourly compensation rate ranging from $19.18 to $23.99 per hour.
• Comprehensive medical, dental, and retirement package with a major non-profit.