General Claims Professional (Risk Mitigation, Recovery Governance & Strategic Claims Management)
Company Overview:
Aman Insurance is a professional and performance-driven leader in the Dubai Takaful landscape, dedicated to delivering high-quality insurance solutions and operational excellence. We operate with an “educational family” philosophy, where technical management and professional claims mastery are shared to ensure organizational success. At Aman Insurance, we believe that rigorous policy interpretation and disciplined risk mitigation are the cornerstones of institutional stability. Join our professional Human Resources and claims team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our diverse Takaful portfolios.
Job Description:
We are seeking a qualified and experienced General Claims Professional to strengthen our claims department in Dubai. This role is fundamental to our organizational framework, requiring a professional who can manage both routine and high-value cases for management and technical review. You will be responsible for the complete claims lifecycle, ensuring compliance with UAE regulations and minimizing leakage. We are looking for an individual with a strong foundation in Takaful Regulations and Third-Party Recoveries and a proactive approach to damage verification and legal proceedings. This is a brilliant opportunity to advance your education and insurance career within a premier professional claims environment.
🔹 Key Responsibilities:
- Manage the complete claims process from initiation to closure to meet management and service quality targets.
- Support risk integrity in Dubai, ensuring 100% data integrity in reserving practices, damage verifications, and investigation reports.
- Liaise with the Human Resources department, legal advisors, and external lawyers to coordinate mediations, arbitrations, and pre-trial meetings.
- Process complex and high-value claims while proactively identifying opportunities for third-party recoveries to minimize organizational losses.
- Utilize digital Information Technology tools and insurance systems to optimize claims tracking and professional performance reporting.
🔹 Requirements:
- Bachelor’s Degree in Business Administration plus a Professional Insurance Certification (e.g., CII, CPCU, or CRM).
- 5 to 6 years of professional experience specifically within UAE-based Takaful or Insurance companies.
- Strong background in management of insurance regulations, policy interpretation, and high-value claim settlements.
- Professional background in education or training regarding negotiation skills, legal arbitration, and claims leakage reduction.
- Ability to demonstrate operational excellence, strong analytical skills, and the capability to handle multiple legal proceedings efficiently.
- Excellent organizational skills with the capability to support a leading Takaful provider in Dubai.
What We Offer:
- Monthly salary package ranging from AED 5,000 to 6,000.
- A stable and influential role within a reputable Dubai Takaful Organization.
- Direct involvement in the management of essential insurance protocols and high-impact recovery initiatives.
- Significant opportunities for professional growth and expertise development in Claims Leadership.