Receptionist (Bilingual Front Desk Operations, Strategic Patient Coordination & Medical Administration)
Company Overview:
Our organization is a professional and performance-driven leader in the Dubai medical landscape, dedicated to delivering high-quality healthcare solutions and operational excellence. We operate with an “educational family” philosophy, where technical management and professional hospitality mastery are shared to ensure organizational success. At our center in Karama, we believe that a welcoming first impression and disciplined patient coordination are the cornerstones of clinical stability. Join our professional Human Resources and admin team in Dubai and contribute to an environment that values professional integrity, technical innovation in Information Technology, and the strategic growth of our diverse healthcare portfolios.
Job Description:
We are urgently seeking a professional and friendly Receptionist to join our front desk team in Karama. This role is fundamental to our organizational framework, requiring a bilingual professional who can manage front desk operations for management and patient review. You will be responsible for handling inquiries, scheduling appointments, and ensuring smooth administrative coordination within the facility. We are looking for an individual with a strong foundation in Customer Service and a proactive approach to patient flow. This is a brilliant opportunity to advance your education and administrative career within a premier professional medical environment.
🔹 Key Responsibilities:
- Greet and assist patients and visitors to meet management and corporate hospitality standards.
- Manage front desk operations in Karama, including handling inquiries in English and Hindi to ensure 100% data integrity in patient records.
- Liaise with the Human Resources and medical staff to coordinate patient flow and schedule appointments efficiently.
- Answer phone calls and respond to queries promptly while maintaining an organized and welcoming reception area.
- Utilize digital Information Technology tools to handle basic administrative and clerical tasks required for smooth facility operations.
🔹 Requirements:
- Bachelor’s Degree, Diploma, or professional Certificate in Administration or a related academic discipline.
- Mandatory fluency in English and Hindi to support diverse patient interactions in the UAE.
- Strong background in management of front desk responsibilities, interpersonal communication, and scheduling.
- Professional background in education or training regarding healthcare administration and clerical support.
- Ability to demonstrate operational excellence and a professional appearance with a positive attitude.
- Capability to join immediately and work within a fast-paced medical environment in Dubai.
What We Offer:
- Monthly salary package of AED 4,000.
- Employment Visa and Accommodation provided.
- A stable and influential role within a reputable Healthcare & Medical Services Group.
- Significant opportunities for professional growth and career development within the Medical Administration sector.